Klimate Support
Get help with Klimate.
Find answers to common questions or send a message directly to Klimate support.
Include the app version and a concise description of what happened. Do not send passwords or authentication secrets.
Can I use Klimate without sharing my current location?
Yes. Open Locations and search for a city or place manually. Current-location permission is optional and is requested only when you choose a feature that needs it.
How do I change location access?
Open Apple Settings, then choose Privacy & Security, Location Services, and Klimate. System labels can vary slightly by operating-system version.
How do I delete a saved location or activity?
In Locations or Activities, swipe the item and choose Delete, or use its context-menu Delete action. If iCloud sync is available, the deletion is sent to your private CloudKit database.
How do I turn anonymous analytics on or off?
From the Weather screen, open More, choose Settings, and change Share Anonymous Analytics. It is off by default.
Why is weather or environmental data temporarily unavailable?
Klimate depends on network access and several weather providers. Check your connection and try again. A provider outage or coverage limitation can also make a specific data source temporarily unavailable.
How do I contact support?
Email [email protected] with the app version and a concise description of the issue. Do not include passwords, authentication tokens, or other sensitive secrets.